Complaints Procedure

Due to the high standards we expect of our staff and the services we provide to our centres we don’t

believe that we should have dissatisfied customers.

However, should a situation arise whereby you wish to raise a concern about any aspect of

TRAINED Academy and or the services TRAINED Academy provide please get in touch with our centre

contact - Paula Litherland at:


paula@trainedacademy.co.uk or telephone 07983 658 575